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Pricing

10.0% +
C$0.50
PER TICKET SOLD

Low service fee

Selling tickets? There's a small service fee of 10.0% + C$.50 per ticket. Most event hosts choose to add the service fee to the ticket price so buyers pay slightly more for the convenience of purchasing online and there's no cost to you. The service fee is per ticket sold so if you don’t sell any tickets you won't be charged.

Offering free tickets? There's never a service fee on free tickets.

Accepting donations? There's no service fee on donations, although payment processing fees will still apply.

Payment processing

Use a Stripe account to collect funds from your ticket sales.

When you use Stripe payment processing, they will charge 2.9% + C$0.30 per transaction. However, you have the option to add the processing fee to the ticket price so buyers pay slightly more and there's no cost to you. After funds clear in a few days, they are deposited in your bank account. Any service fees are automatically deducted before your funds are transferred.

Stripe
2.9%
+
C$0.30
PER TRANSACTION
Free Event?
NO SERVICE FEES

Free options

No monthly fees. No setup costs. No hassles.

Free events get free service! If you're not charging your event attendees, we won't charge you either. You won't have to set up a payment account or enter any financial details.


Fee Calculator

n/a
PayPal applies their own fee, outside of Eventgroove. It will usually be from 1.9 to 2.9 percent of the total transaction amount plus C$0.30. If you want to recover this cost, you will need to mark up your ticket price.

Ticket Price
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Service Fee (10.0% + C$.50 per ticket)
Capped at C$9.90 per ticket
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Processing Fee
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Total Paid by Buyer
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Total Collected by Host
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